POPI Act Compliance

This Notice explains how we obtain, use, and disclose your personal information according to the requirements of the Protection of Personal Information Act (“POPIA”).

Complaints Handling Procedure

Bitventure’s complaints handling procedure reflects our commitment to valuing complaints. It seeks to resolve customer dissatisfaction as closely as possible to the point of service delivery.

PAIA Manual

This manual outlines the categories of records held by Bitventure, how you can access or request access to that information, and how we process the information. 

Conflict of Interest Policy

This manual outlines how Bitventure manages any and all conflicts of interest.