KNOWLEDGE-BASED AUTHENTICATION

Employ KBA verification processes to verify the identities and personal data of customers against a bureau knowledge base.

Manage your business ecosystem and deter fraudulent activity by utilising a knowledge based verification test for quick and easy customer authentication. This real-time KBA identity verification procedure minimises risks and increases customer confidence in your brand security.

How it works

Ask your customer, employee or supplier a series of dynamically generated knowledge based authentication questions.

Submit the answers to the knowledge base for an automatic verification test.

Instantly retrieve an authentication confidence score, confirming a pass or fail.

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Key Benefits

Trust your customer

Avoid receiving false personal information from fraudsters.

Save time

Cut lengthy procedures short with real-time results.

Save money

Prevent fraudulent transactions and increase revenue.

Reduce errors

Receive accurate verification results from a global knowledge base.

Reduce paper use

Reduce the need for physical document handling.

Summary

Knowledge based verification can be used as a primary means of identity verification, or as step-up authentication. The procedure comprises a series of auto-generated KBA questions presented to a customer which confirms the customer’s identity and allows you to continue with the onboarding process in confidence.