Protect your business from account fraud and reduce debit order disputes by ensuring that new debit orders are electronically authenticated by your customers.
Bitventure’s DebiCheck process is the smart way to let customers authenticate debit order mandates on a once-off basis.
When a customer decides to take out a new contract with you, the customer’s debit order mandate will be registered with their bank. Once the customer has approved the DebiCheck mandate, the debit order may be collected from the customer’s account without being reversed or disputed.
Customers can approve mandates with their banks via mobile USSD prompts, their banking apps, ATMs, branches, or POS – thereby allowing for in-store or remote authentication.
Capture your customer’s details and register an electronic mandate with their bank.
The customer confirms the mandate electronically via USSD, ATM, POS, or via their Banking App.
You now have a debit order agreement confirmed by your customer and authenticated by their bank.
A response is required within 2 minutes or by 22h00 on the same day.
A response is required with 2 days of the authentication request.
A response is to be submitted via a POS device.
Reduce illegitimate debit order disputes and increase collections.
Save money by confirming bank account validity and thus
reducing fraudulent accounts.
Increase confidence by giving customers upfront knowledge of payments.
Eliminate abusive cash flow management strategies through electronic consumer confirmation.
Reduce the need for physical document handling with a digitised process.
Ensure new debit orders are electronically authenticated by your customers. When a customer decides to apply for a new contract with your company, the customer’s DebiCheck mandate will be registered with their bank. Once the customer has approved the mandate, payment may be collected from the customer’s account without being disputed.