DEBICHECK

Collect and manage payments with DebiCheck debit order collection services.

Protect your business from account fraud and reduce debit order disputes by making use of electronic debit order authorisation for all new debit orders.

Bitventure’s DebiCheck process is the smart way to let a customers confirm a business payment collection mandate on a once-off basis, ensuring that the DebiCheck debit order can be successfully collected from the relevant debit order collection facilities in the future.

When a customer decides to take out a new contract with you, the customer’s DebiCheck mandate will be registered with their bank. Once the customer has approved the mandate, the debit order may be collected from the customer’s account without being reversed or disputed.

Customers can approve the DebiCheck mandate with their banks via mobile USSD prompts, their banking apps, ATMs, branches, or POS – thereby allowing for in-store or remote authentication.

How it works

Capture your customer’s details and register an electronic mandate with their bank.

The customer confirms the mandate electronically via USSD, ATM, POS, or via their Banking App.

You now have a debit order agreement confirmed by your customer and authenticated by their bank.

Mandate Authentication Options

Real-time Authentication

A response is required within 2 minutes or by 22h00 on the same day.

Batch Authentication

A response is required with 2 days of the authentication request.

Card and Pin Authentication

A response is to be submitted via a POS device.

DebiCheck

Electronic debit order authorisation improves collection success rates and increases revenue. Ensure new debit orders are electronically authenticated by your customers through the DebiCheck process. When a customer decides to apply for a new contract with your company, the customer’s DebiCheck mandate will be registered with their bank. Once the customer has approved the mandate, payment may be collected from the customer’s account without being disputed.

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