DEBICHECK

Collect and manage payments with DebiCheck debit order collection facilities.

Protect your business from account fraud and reduce debit order disputes by ensuring that new debit orders are electronically authenticated by your customers.

Bitventure’s DebiCheck process is the smart way to let customers authenticate debit order mandates on a once-off basis.

When a customer decides to take out a new contract with you, the customer’s debit order mandate will be registered with their bank. Once the customer has approved the DebiCheck mandate, the debit order may be collected from the customer’s account without being reversed or disputed.

Customers can approve mandates with their banks via mobile USSD prompts, their banking apps, ATMs, branches, or POS – thereby allowing for in-store or remote authentication.

How it works

Capture your customer’s details and register an electronic mandate with their bank.

The customer confirms the mandate electronically via USSD, ATM, POS, or via their Banking App.

You now have a debit order agreement confirmed by your customer and authenticated by their bank.

Mandate Authentication Options

Real-time Authentication

A response is required within 2 minutes or by 22h00 on the same day.

Batch Authentication

A response is required with 2 days of the authentication request.

Card and Pin Authentication

A response is to be submitted via a POS device.

Key Benefits

Decrease Disputes

Reduce illegitimate debit order disputes and increase collections.

Reduce Costs

Save money by confirming bank account validity and thus
reducing fraudulent accounts.

Enhance Customer Confidence

Increase confidence by giving customers upfront knowledge of payments.

Increase Consumer Data Accuracy

Eliminate abusive cash flow management strategies through electronic consumer confirmation.

Digitise Onboarding

Reduce the need for physical document handling with a digitised process.

Summary

Ensure new debit orders are electronically authenticated by your customers. When a customer decides to apply for a new contract with your company, the customer’s DebiCheck mandate will be registered with their bank. Once the customer has approved the mandate, payment may be collected from the customer’s account without being disputed.

Key Features

  • Once-off confirmation
  • Electronic authentication
  • Real-time, batch or same-day
  • Integrated with major SA banks
  • PASA Requirement

Product Applications

  • Debit order authentication
  • In-store onboarding
  • Remote online onboarding
  • USSD authentications
  • ATM authentications
  • Banking App authentications

Want to learn more about DebiCheck?

Other Bitventure Services